What does the self-study material encompass? - Knowledgebase / Become registrar - Support Portal | Registry Services

What does the self-study material encompass?

Updated 2 May, 2020

Web-based training that includes: 

• The Internet and its various organizations, basic technology. 

• Laws. The Swedish Distance Sales and Door-to-Door Sales Act, the Personal Data Act and the National Top-Level Domains for Sweden on the Internet Act 

• The registrar agreement, Customer service function, expected service levels, processing times. 

• Administrative procedures for new registration, change of registrar (transfer), change of holder, updates, blocked/reserved domains, deregistration and so forth.

Parts of the study material can be found under "Downloads":