A registrant must be able to change registrars (also known as a registrar transfer) at anytime, except in certain exceptional cases*. The following is a detailed description of this procedure:
The registrant turns to the current registrar to obtain a password (authorization code). The current registrar verifies that it is the registrant that is requesting the authorization code and then generates the code, which is given to the registrant.
The registrant turns to the new registrar and submits the authorization code according to the new registrar’s routines.
The new registrar initiates the change of registrar with Registry Services via EPP protocol (transfer request).
The transfer is completed. Registry Services confirms through (various) EPP messages* to the new and the former registrar. (*More details can be found under the Tech section, or inte the EPP documentation.)
The new registrar confirms the change to the registrant.
*Exceptional case when a registrar change cannot be performed:
Incorrect holder information is being investigated at the registry or registrar level
